Surface with Windows RT Review

Microsoft is no stranger to tablets, though with Windows RT and Surface the company is hoping to have its first tablet success. Borrowing frugal processors from the mobile industry and a distilled version of Windows 8, and pairing it with distinctive and high-quality hardware, Microsoft certainly appears at first glance to have ticked the right boxes. Still, in a market where tablets are generally scaled-up smartphones, does Microsoft's pared-back desktop OS do enough to rid its reliance on the keyboard and mouse? Read on for the full SlashGear review.

You have to give Microsoft its due when it comes to design and build: the company's hardware division may be best known for its range of simple peripherals – keyboards, mice, and trackpads – along with Xbox, but Surface is another level of focus and thoughtful materials selection. If Microsoft needed to borrow any sort of strategy from Apple in tablets, it was attention to detail, and while Surface is distinctly different in its design and approach to mobile computing to the iPad, both slates share an exacting and rigorous conception.

Where the iPad is all curves and tapers, Surface musters angled edges and bevels to make its design mark. It's crisp, and clean, and beautifully cohesive: its 676g weight is evenly spread through the chassis, meaning it doesn't feel top-heavy or biased when you hold it in your hand, no matter the orientation. The "VaporMg" – Microsoft's name for the specially treated magnesium alloy it has used – casing is both smooth and easily gripped, and though it's still early days has proved reasonably resilient against scratches. It's also meant to be fingerprint-resistant, though our unit had little trouble picking up enough prints from us to be a goldmine for law enforcement.

Surface with Windows RT unboxing and Accessories

Surface – and Windows RT – seems intended for landscape orientation use primarily, and so Microsoft has fitted the tablet with one of its most distinctive physical features: the pop-out kickstand on the back. Spanning the whole width of the slate, and almost half of its height, the slice of neatly machined metal clicks out with a thunk that's both aurally and physically satisfying, propping up Surface at a 22-degree angle for typing or watching video. Closing it is equally pleasing, with hidden magnets making sure the stand snicks into position without vibration or wobble.

It's not just a design afterthought, either. The rear camera shares the same angle – 22-degrees – as the kickstand, which means that when Surface is standing upright the webcam is pointing straight back, not down at the table. The front camera, meanwhile, points straight out from the fascia of the slate, since users are likely to be looking down at it, even when Surface is stood up.

To say there's a lot of confusion about Windows RT is an understatement. Microsoft's decision to split Windows 8 into two versions – one "full" build for the sort of x86 processors from Intel and AMD that Windows has been running on for years, and one pared-back version for ARM chipsets – makes sense in many ways, but poor communication as to the differences between the two means there are bound to be some tears early on.

Although there are numerous factors that separate Windows 8 and Windows RT, the biggest difference is in how software is handled. Windows 8 gets the full gamut of apps, whether they're from the Windows Store – the on-device app store – or loaded separately, just as Windows users have been installing software for years now. The OS works with so-called "legacy" software; that is, apps designed and released when older versions of Windows were current.

Windows RT, however, is a cleaner break with the past. It doesn't even try for compatibility with older apps, with no backward-compatibility. If you want software, it will have to be available in the Windows Store, though obviously with Internet Explorer onboard you have access to webapps too.

Muddying the waters somewhat is the fact that Windows RT still allows access to the traditional desktop, even if you can't load traditional software to it. This is primarily of use with Microsoft Office Home and Student 2013 RT Preview edition, preloaded on Surface, and the key app which uses the more familiar interface. Still, in a way, it's as if the iPad had an option to peel away the iOS interface and reveal OS X underneath, only an OS X that you couldn't really do much with. There's no escaping the feeling that Microsoft left the desktop in place in Windows RT simply because it hadn't had time to refresh Office with the Metro-style interface; indeed, no third-party apps will be allowed to use it.

So, Surface is a balance between two environments, and they do a good job of reminding where Microsoft struggled with tablets in the past. The Live Tile based homescreen, and apps designed specifically to fit in with it, are clean, clear, and easy to use: the epitome of finger-friendly. As on Windows Phone, they can pull in updates from social networks, the calendar, and other sources, and cycle through those new tidbits automatically. You can pin new apps, bookmarks, contacts, or other content to the homescreen; organize your icons into groups and subgroups; pinch-zoom to see your entire app landscape.

Swipe from the right edge into the middle of the display and you get the Start bar, with a button for the homescreen – mimicking the hardware Windows button below the display – as well as Search, Share, Devices, and Settings shortcuts. Swiping up from the bottom of the screen summons the contextual menu, its contents varying depending on what app you're using at the time. A swipe in from the left flicks through the stack of open applications, in order of their most recent use.

Somewhat confusingly at first, Microsoft has gathered the search functionality into a single, unified hub. When you open the dialog, you can choose to either search across all areas, or to narrow your query down to a specific app, or the Windows Store, or for a particular setting. In addition to local content, you can access files plugged into the Surface's full-sized USB port, such as from a thumb-drive. Unlike iPad, which isn't really set up to handle external storage, Surface and Windows RT have no problem mounting an external drive and copying files to and from the slate's own storage. Alternatively, if you've a folder full of videos, photos, or music, you can play them directly from the external drive itself.

If the new interface is a lesson in touchscreen usability, the legacy desktop shows why Microsoft has struggled for so long with its tablet software. For all its UI finessing, you can draw a line between Windows in traditional mode back to Windows XP: small text that is tricky to accurately hit with a fingertip; drag'n'drop that all too often results in a prematurely dropped file or folder. Those prior versions of Windows were designed for mouse navigation, and while it works well with the trackpad on the Touch Cover and Type Cover, it's simply not intended for fingers to stab at with any degree of accuracy.

Overall, performance has proved solid from the Tegra 3 chipset. The Metro-style interface is slick and responsive; apps open without delay or lag; and the slide-in dialogs like search appear on a single swipe despite what the current app is doing. Microsoft's multitasking system works similarly well, pulling in an adjustable second panel to the side of the current app, for side-by-side work or play. It's particularly useful for keeping an eye on Twitter messages or Skype chats while otherwise browsing.

You'll be spending a lot of time in the browser, since the Windows Store still lags behind in titles compared to iOS and Android, and webapps are a good alternative (or, indeed, the only option in many cases) to native code, so it's a good thing it's fast. Side by side with the iPad 3, the SunSpider browser benchmark test came in with a score of 1,128.0ms on Surface and 1,688.9ms on the iPad (faster is better). HTML5 apps and sites run very well, and streaming sites like Netflix have no issues whatsoever.

There's limited Flash support – in fact, only those sites Microsoft decides simply have to use Flash to give a good experience get to access it – and, while Windows 8 users will have the choice of the Metro-style IE10 browser or the regular IE10 browser on the desktop, the latter with full Flash support, those running Windows RT have the same Flash limits in both variants. That, and the fact that Microsoft's Flash access policy demands it actively add permission on a site-by-site basis, means most of the time Flash is a no-go on Surface.

That arguably puts RT – and Surface – somewhere in-between iPad and Android tablets for flexibility. For what it's supposed to do, Windows RT does well. Problem is, Microsoft has done a pretty appalling job of explaining what it's supposed to do. The baseline guidance is that with RT you miss out on Windows Media Player and Media Center, lack the ability to create HomeGroups and join Domains, and can't install apps from anywhere other than the Windows Store. On the flip side, it promises instant-on and inescapable Windows Update and Windows Defender, automatically keeping Surface up-to-date and secure.

How much of those messages actually make it through to consumers is questionable, though, and the at-a-glance similarity between Windows RT and Windows 8 is unlikely to help differentiate between the platforms in stores. Surface Pro will span the divide when it arrives in early 2013, but we can envisage early confusion about the limitations and advantages of Windows RT overshadowing its strengths.

It's fast and straightforward to use, the live tiles are convenient, and the first batch of apps made according to Microsoft's Metro-style specifications are distinctive, but many users come to Windows – irrespective or unaware of version – expecting to be able to use the legacy software they're familiar with. And, unless the developers of that software have cooked up a Windows RT version, they'll be out of luck.

Microsoft rates the 31.5 Wh battery Surface is equipped with for "all day battery life"; it's a nebulous term, though it translated to real-world performance reasonably well. With heavy use, we managed a full day out of the slate, with a mixture of web browsing, some app use, local and streaming media, and a little camera work. It's a good, solid showing for the Microsoft slate.

Where things get shaky is in standby time. While we're used to plugging in our smartphones overnight, every night, tablets can be more sporadic in their usage. The expectation is that they can hold onto a reasonable charge for a more extended period, so that there's juice available whenever you pick them up from the coffee table.

On that front, Surface falls behind its better rivals. Whereas you can leave an iPad unused for a few days, and come back to it with a fair expectation of having power left, Surface proved more profligate with its standby power. One time, we left it with a claimed 30-percent left on the battery meter, and after around 6hrs – with no active use in that time – it ran itself down and shut off.

Microsoft is still undoubtedly finessing its power management firmware, and it's entirely possible that a software fix could stem the more aggressive flow of battery life. As it stands, it's not an insurmountable problem, nor a deal-breaker – like we said, when active Surface posts admirable runtimes – but it's something you're forced to consider in your everyday use.